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Business phone lines that don’t tie you to a phone system

Fibre-delivered voice on our own network, with the numbers, lines and minutes you actually use. Keep your existing handsets, take new ones, or move the whole system into the cloud.

Hosted PBX Onsite PBX SIP trunks 3CX

See plans and pricing Get a quote

Plans from $24.95 a month, excluding GST. Keep your number for $20. New Zealand owned, with local engineers.

Choose your plan

Every plan includes unlimited inbound calls, unlimited extensions and the full feature set. The difference is how many numbers, lines and outbound minutes you get. All prices exclude GST.

1–2 people

Business Starter
Set it up and forget about it
$24.95
per month excl GST · $12.48 per line
  • 1 local NZ number
  • 2 concurrent lines
  • 200 minutes to NZ landlines
  • 50 minutes to NZ mobiles
  • Unlimited inbound calls
  • Unlimited extensions

Order this plan

Most popular · 3–8 people

Business Sorted
A few staff on the phone
$34.50
per month excl GST · $6.90 per line
  • 2 local NZ numbers
  • 5 concurrent lines
  • 500 minutes to NZ landlines
  • 100 minutes to NZ mobiles
  • Unlimited inbound calls
  • Unlimited extensions

Order this plan

9+ people

Business Boss
Lots of staff on the phone
$59.60
per month excl GST · $3.97 per line
  • 5 local NZ numbers
  • 15 concurrent lines
  • 1000 minutes to NZ landlines
  • 300 minutes to NZ mobiles
  • Unlimited inbound calls
  • Unlimited extensions

Order this plan

Compare the three plans
  Starter Sorted Boss
Monthly price, excl GST $24.95 $34.50 $59.60
Local NZ numbers 1 2 5
Concurrent lines 2 5 15
Cost per line $12.48 $6.90 $3.97
Minutes to NZ landlines 200 500 1000
Minutes to NZ mobiles 50 100 300
Inbound calls Unlimited Unlimited Unlimited
Extensions Unlimited Unlimited Unlimited
Number porting $20 $20 $20

Extensions are unlimited on our own platform. If you run 3CX, extensions are licensed through 3CX instead — we will explain the difference when you call.

Need more mobile minutes?

Calling mobiles costs more than calling landlines, so mobile minutes come as add-on bundles rather than being built into the plan. Add one to your plan, change it whenever you like.

Mobile minute bundles
Bundle Per month excl GST Cost per minute Available on
100 minutes $15 15.0c All plans
300 minutes $35 11.7c All plans
500 minutes $50 10.0c Sorted and Boss
1000 minutes $95 9.5c Boss

3CX softphone licensing starts at $10 a month excl GST. Ask us which tier suits your team size.

Not sure which plan you need?

The number that matters is concurrent lines — how many people might be on a call at the same moment, not how many staff you have. A ten-person office rarely needs ten lines.

Count your busiest moment

Think about your busiest ten minutes of the week. If three people are ever on the phone at once, five lines gives you plenty of headroom.

Numbers are not lines

A local number is what customers dial. A line is one simultaneous conversation. Most businesses want one number and several lines.

Watch the mobile minutes

If your team rings mobiles all day, the mobile bundle matters more than the plan does. Send us a recent bill and we will size it for you.

You can move up any time

Outgrowing a plan is not a problem. Change plan whenever you need to, without touching your numbers or your handsets.

Four ways to run it

The plan is the phone service. How it reaches your desks is a separate decision, and our engineers will tell you honestly which one fits.

Hosted PBX

Your phone system runs in our data centres, backed up regularly, reaching your office over our dedicated fibre network. The most flexible option and the one most businesses pick.

Onsite PBX

The same system, installed at your premises instead. Needs VoIP handsets, and replaces your previous provider completely.

SIP trunks

Lines delivered over our dedicated voice network in place of traditional landlines. Available as software only or with hardware.

Yealink handsets

We are a certified Yealink reseller. Full-featured, standards-compliant desk phones — or keep the handsets you already own.

Moving across

  1. Send us a recent bill

    It tells us your numbers, your real call volumes and what you are paying now. We will come back with the plan that fits and what it saves you.

  2. We design the system

    Our engineers work out handsets, extensions and call flow with you. Keep your existing phones if they are compatible.

  3. We port your numbers

    $20 per number. Your old service stays live until the switch, so you do not miss a call.

Works with the rest of your account

3CX systems

We are a 3CX partner and can run your whole system on it. See our 3CX page.

Business internet

Put voice and business internet on one bill, on one network.

Mobile plans

Add business mobile on the Spark or 2degrees network to the same account.

Tollfree numbers

Add an 0800 number from our tollfree plans.

Common questions about business phone lines

What is the difference between a line and a number?

A number is what customers dial. A line is one conversation happening at a time. One number can ring across many lines, so a business with a single advertised number might still need five lines so five staff can talk at once.

Can I keep my existing phone number?

Yes. Porting costs $20 per number and your existing service keeps working right up until the switch.

Can I keep my current handsets?

Usually. If they are standards-compliant VoIP handsets they will work. Send us the make and model and we will confirm before you commit to anything.

What happens if I use more than my included minutes?

Calls beyond your allowance are charged at our standard rates. If it happens regularly we will move you to a bigger plan or add a mobile bundle, whichever works out cheaper for you.

Do I need to buy a phone system?

No. With hosted PBX the system runs in our data centres and there is nothing to buy or maintain on site. Onsite PBX is available if you would rather own it.

How many extensions can I have?

Unlimited on our own platform. If you are running 3CX, extensions are licensed through 3CX and we will price that separately.

Are these prices GST inclusive?

No. Every price on this page excludes GST, in line with the rest of our business pricing.

Send us your last phone bill

It is the fastest way to get a real answer. We will tell you which plan fits, what it costs and what you would save.

Get a quote Call 0800 NZVOIP